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troubling shooting for GCMS not ready

Posted: Tue Jul 25, 2017 2:34 pm
by jiangds06
Hi Guys,

I encountered a error that GCMS does not start. I have a Gerstel MPS controlled by Mastreo, which is integrated into Chemstation.

When I started a sequence, it seems that GC and MPS are waiting for each other to be ready. and not ready light is solid rather than blinking on GC panel.

The message says Chemstation has to wait until mastro has finished the sequence run. While MPS status on the Mastro says waiting for external device to be ready.

I really appreciate if you can help! Thank you.

Re: troubling shooting for GCMS not ready

Posted: Tue Jul 25, 2017 3:13 pm
by BMU_VMW
Can you tell us a little more about the system please. is it regular liquid injection, headspace, spme, .....

the message ""waiting for external device to be ready"" can e.g. mean that a headspace oven or syringe is not at the correct temperature.