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Waters 2487 Detector Filter Initialization Error

Posted: Sat Oct 31, 2015 11:55 am
by fareedtayyeb
I am stuck up with this detector again. I think there are serial numbers having manufacturing faults or something.
Lamp is new, M1,M2 mirros are okay, but it never comes to operational state apprear with Filter Initialization Error code again and again.any clue or suggestion at this stage
Regards

Re: Waters 2487 Detector Filter Initialization Error

Posted: Sat Oct 31, 2015 1:22 pm
by Hollow
Which specific failure of the severals filter init failures mentioned in the user manual do you have...?
Did you flush the cell with plenty of degased methanol or water before power up? If problem persists, guess you need to call waters.

Re: Waters 2487 Detector Filter Initialization Error

Posted: Sat Oct 31, 2015 2:23 pm
by fareedtayyeb
Thanx for responding so quick. Well. It just appears after lamp on then grating stage only displays Filter Initialization Error
After skipping this message its displays normally with ERROR. It's settled at Hamming and and Automatic filter.
Any clue
Regards
Tayyeb

Re: Waters 2487 Detector Filter Initialization Error

Posted: Sun Nov 01, 2015 9:04 am
by fareedtayyeb
specific error is Filter initialization failure: No reference energy

Re: Waters 2487 Detector Filter Initialization Error

Posted: Mon Nov 02, 2015 5:41 pm
by uzman
The light path may be out of align for some reason , or the detector may be bad.

Re: Waters 2487 Detector Filter Initialization Error

Posted: Mon Nov 02, 2015 5:47 pm
by dhobbs
It could be a bad output on the low voltage power supply, or a bad Lithium ion battery on the main board...but usually in those cases, the detector keeps power-cycling itself during the initialization sequence rather than staying powered up with the error message.

Re: Waters 2487 Detector Filter Initialization Error

Posted: Mon Nov 02, 2015 8:13 pm
by jbeadnell
The error usually indicates low lamp energy or an issue with reference diode. You can try a different lamp as I am not sure if you bought from Waters or another supplier to rule that out.