Advertisement

Does anyone know an IC error message"Module has timed out"

Discussions about chromatography data systems, LIMS, controllers, computer issues and related topics.

2 posts Page 1 of 1
Hi guys,

I really need some help, can anyone help me please!!

I'm working on a very old IC(Dionex DX-120), with old Chromeleon(verson 6.8).

Recently sequence aborted in the middle of regualar running(Sample status "interrupted"). IC can be restart mannually, but the Audit trail shows message:
"[Warning] 2:17:01 PM 2.507 {ECD} Delay of up to 5 seconds in retrieving module information (0x18 0x19 ). This is unlikely to affect results."

Since then, IC sequence aborted after about 7 hours every time I restart Chromeleon, with the message:

"[Abort] 5:59:25 PM 8.999 {ECD} Error receiving data:
Module has timed out."

Did anyone see this message before? How can I fix this? Please help me or send me email to crazy0330@163.com. Thanks!!


Best
Hi,

As the DX120's connection is via LAN or even the older BNC, please check every connection, t-piece, the HUB/Switch. Maybe you'll have to exchange defective parts of the BNC network.
Also check you PC network card or try a new one.
Maybe you'll have to reinstall or repair your Chromeleon installation or just install a newer Service Release (latest one is SR15).
Since the DX120 is obsolete for some years now, it could also come from a defective mainboard. In this case you won't hav a chance to get a new one ($!) and you should look for an actual IC model (ICS-1100 or ICS-1600).

Greetings
LCWatcher
2 posts Page 1 of 1

Who is online

In total there are 9 users online :: 1 registered, 0 hidden and 8 guests (based on users active over the past 5 minutes)
Most users ever online was 4374 on Fri Oct 03, 2025 12:41 am

Users browsing this forum: Google [Bot] and 8 guests

Latest Blog Posts from Separation Science

Separation Science offers free learning from the experts covering methods, applications, webinars, eSeminars, videos, tutorials for users of liquid chromatography, gas chromatography, mass spectrometry, sample preparation and related analytical techniques.

Subscribe to our eNewsletter with daily, weekly or monthly updates: Food & Beverage, Environmental, (Bio)Pharmaceutical, Bioclinical, Liquid Chromatography, Gas Chromatography and Mass Spectrometry.

Liquid Chromatography

Gas Chromatography

Mass Spectrometry