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Controlling UltiMate3000 with Xcalibur Roadmap

Posted: Fri May 22, 2015 12:04 am
by mrm2314
Hello all,

It was a battle but I finally got the Roadmap to recognize the Chromeleon server. The documentation out there is horrible. I'm having some last problems which I'm hoping someone can solve.

When i try to set up a sequence it won't let me put in values for autosampler position or injection volume. I can't figure out for the life of me if there's someone to configure them. I can't activate panels from within roadmap and just have to start chromeleon xpress but starting the program manually. So if I try to put in the auto sampler position of "RA1" it tells me it's invalid and I should put something like "1", which if I input is refused anyway and I have to close the program!

The key thing is our MS is on a computer with Windows Vista which is not officially supported. I don't know if this is going to be an issue that can't be solved or I'm just missing something. Thermo's tech support was not very helpful.

Re: Controlling UltiMate3000 with Xcalibur Roadmap

Posted: Mon May 25, 2015 8:46 pm
by leadazide
Hi,

What versions of Xcal and dcms link do you have? I have previously fought ( and won) strange issues between the two softwares!

It sounds like you don't have proper connection between xcal and the server..

If it is possible i don't mind trying a remote session via team viewer to see if I can crack it.

Let me know and i can provide my e mail for you to send the log in info.