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- Posts: 4
- Joined: Thu Jan 22, 2015 6:01 pm
I work for a startup company in Phoenix, AZ. We recently bought an HP 5890 Series II GC.
We are having trouble getting the GC to communicate with our computer. The GC has a 19242-60030 board with 12 pins. We purchased an Agilent 19242-60500 cable that connects to the 12 pin output labeled "Instrument Network" and has a serial 25 pin connector on the other side (the connector only has 4 pins, 1,2,3 & 7). The 25 pin connector is attached to a 25 pin gender changer which is attached to a 25 pin null modem cable. The null modem cable terminates in a DB9 pin connector which is attached to a DB9-to-USB cable.
HP5890 > RS-232C > 19242-60500 > 25 pin gender changer > null modem 25 pin to 9 pin > DB9 pin to USB > computer
I turn on the GC, connect it to the computer and open up UniChrom. In UniChrom I open the "HP 5890" GC, whose drivers I have installed. It tries to establish a connection but give me an error message that reads:
Can not open Instrument "HP5890".
Possible reasons:
1. Instrument is not ON.
2. Program can not gain access to the instrument.
3. Wrong instrument configuration.
4. Temporary problems with Instrument. Please try again.
We would like to make sure that the GC will communicate with the software (UniChrom) before we purchase it.
Advice, questions, opinions are welcome.
Thank you.
