ChemStation Software

[cfreeman4798]

Hi,

I am new here and working for in IT for a company that uses the HPLC and Chemstation software. We are running on computers with windows XP and I keep getting called down to the lab to fix a graph in chemstation. Except, there is no way to fix it that I have found. Every time a graph is displayed it is displayed perfectly fine. But when you zoom in chunks of the graph are missing. this happens about 80% of the time when zooming in. It is very frustrating to the lab personnel and I have updated drivers, tried different cables, tried a different monitor.. all i can think of doing.

Do any of you all have any experience in what I am going through?

Any help would be greatly appreciated.

Thanks,

Chase

[asm]

Hello,

post a screenshot please.

Which version of Chemstation and instruments do you use?

[dblux_]

... and I have updated drivers, tried different cables, tried a different monitor.. all i can think of doing...

sometimes graphic card is responsible for faulty display

[AIM]

Chase,

Go to your display properties and turn off "hardware acceleration" if this is turned on, it causes all kinds of weird display stuff in Chemstation on windows XP.

[cfreeman4798]

... and I have updated drivers, tried different cables, tried a different monitor.. all i can think of doing...

sometimes graphic card is responsible for faulty display

I have ordered another video card.. just wanting to try different things in the interim..

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And I will go see if "hardware acceleration is turned off.