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Service contractor for Bruker GC/MS?
Posted: Wed Apr 23, 2014 5:13 pm
by GCMSNoob
Hi All.
Does anyone know of a third party contractor for Bruker GC/MS repair and service? The Tech from Bruker is close to useless and very hard to work with. Seems nobody likes to wok on these, though...
Thanks in advance!
Re: Service contractor for Bruker GC/MS?
Posted: Thu Apr 24, 2014 11:03 am
by CE Instruments
No shortage of people who can help but it might make a difference which country you are in
Bruker MS; old Varian quad or new Scion ?
Can certainlt assist if UK ?
Re: Service contractor for Bruker GC/MS?
Posted: Thu Apr 24, 2014 3:26 pm
by AICMM
I would suspect that if you talked to your sales rep with your comments, that might shake things up. They might be interested in bringing in an outside GC/MS expert from some other region for example.... Maintenance agreements are pretty valuable to these guys.
Best regards,
AICMM
Re: Service contractor for Bruker GC/MS?
Posted: Thu Apr 24, 2014 5:58 pm
by GCMSNoob
No shortage of people who can help but it might make a difference which country you are in
Bruker MS; old Varian quad or new Scion ?
Can certainlt assist if UK ?
Ah, I suppose that is important information. Southern California.