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No signal on LCQ Advantage
Posted: Thu Oct 31, 2013 8:10 am
by antje3bp
Hey there,
I get no signal. Running all the diagnostic tests the Trap Offset and the Intermultipole Lens failed. Any ideas?
Thanks a lot
Re: No signal on LCQ Advantage
Posted: Thu Oct 31, 2013 8:55 pm
by lmh
given the age of the system, there is a very real risk that this is a failure of some board inside. If you're in Europe, you should definitely seek advice from Thermo. They will almost certainly be very helpful about advising on likely causes without cost, but if it is a failed board, unfortunately you may be looking at a fairly expensive repair.
Re: No signal on LCQ Advantage
Posted: Fri Nov 01, 2013 2:14 pm
by antje3bp
Thanks for your advice. After shutting down the system everything seemed all right. no problems with trap offset etc. I got good signal. But after some measurements it came back. No signal etc. We´ll ask Thermo...
Re: No signal on LCQ Advantage
Posted: Fri Nov 01, 2013 3:48 pm
by leadazide
Could be a serious case of charging.. Might require a good thorough clean.