Hi Lusi,
You should really have a moisture trap installed along your air line. In the interim however, if you haven't tried using the lighter to ignite yet, I've seen a technician actually blow gently on the glow plug while it was trying to ignite. Turns out the glow plug was dying, but blowing on it kept it lighting when we needed it until the new one arrived.
(Remember, blow gently & dry!!!)
I hope that works. If not, you may have to get that trap installed ASAP. Also, while you're at it, it may or may not help this problem directly, but maybe it's a good idea to take the detector apart and give it a good clean. Consult your user manual for the steps to take to disassemble and clean it.
Finally, while the 0.5 lit offset value has proven more than adequate in my few years of experience, maybe you should increase the H2 flow to 45ml/min and air to 450ml/min, just to see if that helps. I had a baseline signal that was around 1 when I changed the filters and catalysis module in my Zero Air Generator last year (I was running at 35/350 then) and the flame would go out and try to reignite unsuccessfully sometimes. I didn't like how close it was to the lit offset, so I upped my flow to 45/450 and now I'm running at a baseline of 2.2 or so, which keeps the offset at a safe distance from the lit offset value.
Best of luck.
They are set to He- 35ml/min, air - 350ml/min, make-up 30ml/min. However, during ignition I have no control of what they are. They seem to go to (He) 70 and (Air) 200 and something.
One last thing Lusi, I see you have in your quote ''He'' at 35ml/min. I'm sure it must be a typo, but you do mean Hydrogen and not Helium, correct?
Chen.