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- Posts: 418
- Joined: Mon Aug 15, 2005 3:06 pm
I have an interesting situation that cropped up today and I'd be interested to hear how some of you in more regulated labs would handle it.
I was performing a routine qualification of some instrumentation in our QC lab and I obtained an unexpected OOS result. The subject is a Waters 2996 PDA, which is a converted 996 and is quite old (1993 or so), but has always run very well. It was last PM'd in September and it passed all OQ tests with ease at the time.
The test that it failed today was a wavelength accuracy test, run with an aqueous solution of erbuim perchlorate which was supplied by the manufacturer. It failed at one wavelength out of three checked and only by a whisker. Specification was for lambda max at 255 +/- 1.5 nm and the result was 253.4 nm. All other wavelengths were easily within specifications (<1.0-nm error). The lamp has about 500 hours on it, is not an aftermarket unit, instrument settings are unchanged from the last time the test was run, lamp energy is fine ~28,000 @ 235 nm, and all internal diagnostics pass easily; Balmer lines are at 486.4-nm and 656.1-nm, respectively - well within 1.0-nm specification for error. (Recalibrating had no net effect, btw...)
Checking the same OQ solution on a brand new PDA (a 2998 installed on 12-23-2011 with 3 hours on the lamp) revealed a lambda max of 254.5-nm, so I don't think the solution is the issue.
The old beast passed a linearity test easily (% RSD for Abs / conc from ~0.5 to ~2.5 AU was ~2%; specification is <5%) and the baseline is nice and quiet, too. Aside from this, it appears to be running quite nicely.
As I see it it's a failure and a real one, however small, and I have to deal with it, or at least make recommendations to QC management. (I'm in R&D, but do this work for QC / Production because I know how.)
Absent an obvious issue with the detector itself - and I can't see one - I'm tempted to get another ampule or two of erbuim perchlorate and rerun the test to confirm or refute the result. If it fails again, I suppose I could call Waters - the machine is under contract - but I HATE calling service without at least having a solid clue as to where the problem might lie.
If you were in my position, what would you do?
Cheers!