Empower 2: Ring Buffer Overflow

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Empower 2: Ring Buffer Overflow

: EmpowerGuru

: Posts: 38; Joined: Fri Apr 09, 2010 1:52 pm

by EmpowerGuru » Fri Nov 04, 2011 12:10 pm

We have an agilent 1100 with an RI detector that keeps getting this message around the second injection of a sequence. Anybody scene this one before?

Thanks

Re: Empower 2: Ring Buffer Overflow

: DR

: Posts: 2174; Joined: Tue Aug 17, 2004 7:59 pm

by DR » Fri Nov 04, 2011 7:23 pm

I've seen it with A1100s before - it doesn't seem to interfere with anything, has caused me no problems. I'm not sure waht causes it.

Thanks,
DR

Re: Empower 2: Ring Buffer Overflow

: EmpowerGuru

: Posts: 38; Joined: Fri Apr 09, 2010 1:52 pm

by EmpowerGuru » Sat Nov 05, 2011 8:37 am

It causes our instruments to shutdown when we get it

Re: Empower 2: Ring Buffer Overflow

: DR

: Posts: 2174; Joined: Tue Aug 17, 2004 7:59 pm

by DR » Mon Nov 07, 2011 2:42 pm

You've checked the A1100s for local errors, table sizes of projects etc.?

-How much RAM in the LAC/E?
-Does anything show up in the event logs on the LAC/E at the time(s) that the buffer errors show up?
-Is A1100 hooked up via Equinox card or Ethernet?
-If Ethernet, what is typical sampling rate and wave range for DAD runs?
-How many instruments are on this LAC/E?
-Has Waters been able to help at all (have you searched their www site for the error)?

Thanks,
DR

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