Perkin Elmer Clarus 500 GC/MS system

[hunter]

Hi, I have been having some problems with Perkin Elmer Clarus 500 GC/MS. I just changed outer source recently. When the filament is turned on, filament current is fine, the message “the source current is extremely high” pop up. The suggestion shown in the message box was: Verify the filament electron reflector is not touching ion volume; make sure the filament is correctly mounted; try a new filament. Actually the filament is still good and I followed the suggestion. The source current is still extremely high. Anyone has some idea about this? Thanks!

[maurice.sommer84]

Hi, I have the same problems with Perkin Elmer Turbo Mass Gold, the filament current is fine, but the source current is too high (-10000) and the message “the source current is extremely high” pop up. (The suggestion shown in the message box was: Verify the filament electron reflector is not touching ion volume; make sure the filament is correctly mounted; try a new filament).
Actually the filament is new and isolated from the source. Did you solve the problems in 2011 or can someone else help me.

Thanks