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Turbomass 5.4 software (Perkin Elmer)

Posted: Wed Mar 23, 2011 1:33 pm
by Chroman
Maybe it just me but that software, to put it mildly, is a pain.

Every time I try to reintegrate manually any peak of my calibration curves, everything (data, graphs) just disappear. The weirdest part is that it happens randomly: one day everything goes wrong, the next day is OK. :?

Re: Turbomass 5.4 software (Perkin Elmer)

Posted: Wed Aug 21, 2013 1:50 pm
by PMarchio
I have experienced the same thing, The only way this could be corrected was to re-load the software. Tech support from PE is not much help with troubleshooting their only suggestion for what seems to be everything ailing is a re-install of the software. I would NOT recomend to anyone purchasing the PE Clarus line of GC/MSs solely for the reason the software is junk. The GC/MS works great but with software is always crashing and needing re-installed, it's not worth it.