Metrohm IC

[jaz9009]

Experiencing issues with Standards and now peaks.
Originally 1 out of the 4 standards was showing as invalid. ran numerous blanks and re prepped the standards. The second time running standards selected the second option "from standards of reprocessing". the standards were valid, however now the chromatogram doesn't look as good and one of the peaks is missing.
Please offer some advice if you can.

[visa]

Hello,

When you say missing, you do not see the peak at all or it is not labeled automatically ?

[ic_expert]

Experiencing issues with Standards and now peaks.
Originally 1 out of the 4 standards was showing as invalid. ran numerous blanks and re prepped the standards. The second time running standards selected the second option "from standards of reprocessing". the standards were valid, however now the chromatogram doesn't look as good and one of the peaks is missing.
Please offer some advice if you can.

Have you contacted technical support for Metrohm USA?