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- Posts: 1
- Joined: Wed Jun 21, 2023 10:43 am
We have a Agilent 240 AAS (atomic absorption spectrophotometer) with SpectrAA software.
We have a situation with this software and maybe someone else have the same situation.
After the analysis it`s finished and person want to sign the results, if he enters a high number of characters on "Comment" section before signing the results the worklist it`s getting "corrupted." That means we can`t see the audit trail on software for that worklist and we can only see the audit trail if we print the results.
The service engineer told us that the reason for this situation it`s the high number of the characters we enter in comment section after the analysis, but he can`t say what it`s the limit number of characters.
My question it`s: somebody have the same problem and know what it`s the limit of the characters on that field?
Any info that can help us it`s highly appreciated.
Thank you