Help locked out of Chemstation

[bgiles]

Does anyone know how to unlock an operator whose user name has been locked? I have system admin privilages (manager) but can not figure out where/what to click

Thanks
Brad
brad.giles@bausch.com

[Consumer Products Guy]

Does anyone know how to unlock an operator whose user name has been locked? I have system admin privilages (manager) but can not figure out where/what to click

If you mean you have ChemStor which is why the ChemStation requires a password, I believe you need to have administrator privileges. Enter Chemstor Review Client, and under Administer Users clear the password of such locked out users. If you only have manager privileges, that might not work. Try admin as log on and admin as password for ChemStor.

[bgiles]

That worked. I thought chem station was used to collect the data and chemstore to process/report. Why is chemstation and chemstore seperate icons? Are they the same program? Why not make these two applications together like waters empower/millenium?

Thanks for the help.

[Consumer Products Guy]

That worked. Thanks for the help.

It worked???? Really?????? I don't know that much about computers. The way I understand this is that the ChemStor is an electronic data security program which stores all your data files, even if they appear overwritten in ChemStation, and all your keystrokes. These files are stored in the HPCHEM\Chemstor\Database\ directory, which should be electronically locked to all by administrators. ChemStor is designed for the pharmaceutical industry, to comply with 21CFR Part 11.

[LC_addict]

chemstore is merely a security and database system for storing raw data and results which have been achieved from using chemstation. . It is also used as a report builder for both reviewing and printing data. Chemstation can be used without it but many admin tasks are processed from chemstore. . Another way in which agilent access it as admin is by using the username 'support! With the password 'support' .
Any more q's i can help with. Will be glad