Agilent 1100 Print Error

[Eric Moore]

I get the following error when I try to print:

"Error 16178 occurred in Command Draw in macro DrawChromReg at line 452 in file C:\HPCHEM\CORE\SIGMA.MCX: [Graphics-Window]: could not create window."

No chromatogram is visible.

Also, I get a PRINT 300 error when trying to print.

Any ideas?

Eric Moore

[Jackus]

Have you tried to restart ChemStation? Reinstall?
Is your problem joined with one data file or file independent?

[Eric Moore]

I restarted everything - system, printer, computer - and the problem resolved.

Thanks!

Eric Moore

[Jackus]

90 percent of all problems with Chemstation can be solved with restart of computer (and instrument). When problem persists, try to create new method from default. During my analytical career I saw several problems with corrupted ChS files which were identified with Installation Qualification tool. But sometimes only reinstall helps.