We tuned our own.  Did most of our own maintenance, too.  I have "fond memories" 

 of cleaning pump oil off of Q0 after an unexpected power outage.  Everything is on an UPS now.
I thought Xcalibur was easy and intuitive, and pulled my hair for the first few months on Analyst, but then I went in the opposite direction from you.  I see advantages/disavantages to both now.
Once upon a time, we had a TSQ 7000 method set up with the following ESI conditions.  Hope this gives you someplace to start.  Item 5.6.2.5 is especially important to follow if you run an ACN mobile phase.   This method was set up to optimize sensitivity at the expensive of selectivity.  Hence monitoring products at a width of 1.5.  I think the default unit resolution width value was 0.7.  
5.6.2.	Electrospray setup.  The following settings were typical of those in use during method validation.  These conditions provided reasonably stable performance and good sensitivity. 
5.6.2.1.	Sheath gas 50 psi
5.6.2.2.	Auxiliary gas 40 (arbitrary units)
5.6.2.3.	Heated capillary 350°C
5.6.2.4.	Needle voltage 4.5 kV
5.6.2.5.	Strip the exit of the fused silica transfer line of its polyimide coating by exposing it very briefly to a flame.  (Remove the char with a wet wipe.)  Otherwise the coating will creep past the tip when exposed to acetonitrile in an electric field.  Adjust the tip of the fused silica to be flush with or barely inside the steel electrospray needle.
5.6.3.	Electrospray through Q1 optimization.  Adjust LC mobile phase to provide ACN + water (25 +75) at 200 uL/min.  Use a syringe pump to infuse CAP into the mobile phase post-column (use a 10 ug/mL solution at 2 uL/min).  Monitor the [M-H]- ion at m/z 321 in negative ion Q1 mode.  Use the instrument’s manual tune capability to optimize the capillary, tube lens and lens 1 voltages.  Reduce Q1 resolution (adjust PRES to provide peak widths about 2 amu) to increase response by about three-fold.
5.6.4.	MS/MS optimization.  Set Q1 to select the CAP [M-H]- ion at m/z 321.  Monitor the major CAP ions at m/z 152, 176, 194, and 257.  Adjust the CID voltage and CID gas pressure to maximize the m/z 152 signal.  Typical values used during method validation were 20 V (COFF) and 2.8 mTorr argon.  Reduce the Q3 resolution to provide peak widths of about 1.2 amu at half height (Adjust DRES).  This may cause a slight downward shift in the centroided mass assignments.  Typical relative abundances for the CAP MS/MS spectrum under these conditions were:  152 (100%), 257 (50%), 194 (35%), 176 (30%), 321 (25%).  Acquire full MS/MS spectra of CAP and m-CAP to check the mass assignments.
5.6.5.	Data acquisition.  Use selected reaction monitoring (SRM).  Select m/z 321 in Q1.  Use Q3 to monitor a 1.5 amu width centered on the m/z values determined in the MS/MS spectra.  Nominal masses are 152, 176, 194, 207, 257.  Dwell time is 0.2 sec per ion. 
5.6.6.	Routine maintenance.  The instrument should be maintained and calibrated according to applicable procedures.  Before and after each batch of standards and extracts, flush the heated capillary with 50:50 methanol:water for 3 seconds (repeat 3x).  Monitor the API skimmer pressure during the batch.  If the capillary starts to become clogged, API skimmer pressure will be reduced and sensitivity will go down.  Typical pressures during method validation were 980 mTorr (LC flow diverted) and 1010 mTorr (LC flow to MS).  If pressure is dramatically reduced, use the 0.26 gauge hypodermic wire provided by ThermoFinnigan to ream out the capillary.
5.6.7.	Instrument start-up.  Allow the system to equilibrate at least 30 min after removing the heated capillary cap and turning on gas flow and liquid flows.  Make at least one injection of a blank before beginning analysis.