Hi,

I have a GC-14B. I have been using it for last two years. But from last couple of days I have been getting an error message (GC: Instrument is not connected) when I open GC Real time Analysis 1.

I turn on the system in following sequence.
1: Turn on GC.
2: Turn on CBM-102 (communication bus module)
At this time power and ch1, ch1 LEDS are on.
3: open GC Real Time Analysis 1 from PC.
At this time I suppose to hear two beep sounds and LED on CBM-102 turned on (on-line) but instead I get error message mentioned above.

I double checked the connection and it is well connected. So I don't know at this point whether it is the cable problem or the software problem. Could anyone suggest? Thanks.

Narendra Joshi