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Chromatograms Missing in Empower2

Posted: Wed Feb 14, 2018 6:24 pm
by apsbiogroup1
Hi all,
I'm running into an issue with the Empower2 review feature. When running samples I can see results with review and it will process the information just fine.

The next day however, my processed results remain, but all the data when I choose to review is gone. No data shows up, not even the "pressure" graph that would normally show up before the method set is applied. This has affected all the data in the project folder.

Thinking its something to do with the pressure processing method so I'll play around with that. Are there any other possibilities that I'm missing to get this data back?

Re: Chromatograms Missing in Empower2

Posted: Thu Feb 15, 2018 4:09 pm
by EmpowersBane
We could do with more information here.
Did you process the sample set? Are the results all present in the Resul Sets tab? and the reports?

It sounds like you are saying that you can see chromatograms and amounts etc when in review mode (sample set) but its gone after you process it? Maybe you are out of table space, check the message centre for that project.