by
Tim » Thu Sep 30, 2004 3:32 pm
Are your degassers attached to the pump using the remote cable supplied by Agilent? If the degasser can't maintain a certain level of vacuum or has other problems that mean it is not working properly it will cause the pump and rest of the 1100 system to shutdown. Unfortunately, it doesn't tell you what is wrong - you have to work that out for yourself
Having air in the lines you are not using could cause problems. Try filling them with degassed methanol and putting screw-in caps on the ends of the degasser. If you need to keep them connected, purge the lines with degassed methanol and keep them in a bottle of it so the lines will always be full.
You could still have issues with the degasser itself. We have had to replace the vacuum chanbers and pumps in the past. It could also be an issue with the pressure sensor, since it may think it has a higher vacuum than is actually present.