Agilent 7820A_problem MSD configured for HES source _error
Posted: Fri Dec 22, 2017 10:36 am
We have an agilen t 7820A (GC) with 67035A MS.
Turning on the instrument after a maintenance, we tried to make an ATUNE and it is always stoped with the message error:
Tune action stopped: The instrument is configured for an HES source, ATUNE.U is not an HES tine file. RUN HES autotune or load and HES tune file.
The question is that we have not changed any configuration and the instrument was not configured for HES source.
Is is posible a damage in the ATUNE file?.
Thanks for your kind help.
Turning on the instrument after a maintenance, we tried to make an ATUNE and it is always stoped with the message error:
Tune action stopped: The instrument is configured for an HES source, ATUNE.U is not an HES tine file. RUN HES autotune or load and HES tune file.
The question is that we have not changed any configuration and the instrument was not configured for HES source.
Is is posible a damage in the ATUNE file?.
Thanks for your kind help.