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Agilent 7820A_problem MSD configured for HES source _error

Posted: Fri Dec 22, 2017 10:36 am
by jmrosa
We have an agilen t 7820A (GC) with 67035A MS.

Turning on the instrument after a maintenance, we tried to make an ATUNE and it is always stoped with the message error:
Tune action stopped: The instrument is configured for an HES source, ATUNE.U is not an HES tine file. RUN HES autotune or load and HES tune file.

The question is that we have not changed any configuration and the instrument was not configured for HES source.
Is is posible a damage in the ATUNE file?.
Thanks for your kind help.

Re: Agilent 7820A_problem MSD configured for HES source _error

Posted: Fri Dec 22, 2017 12:09 pm
by victoriakeating
To begin with turn your key to position 1. that is the main score passed when you stick it in the start. You will just observe a few lights on the dash. Ensure the instrument bunch demonstrates the mileage Dissertation Service UK of the vehicle and the excursion mileage.

google support

Posted: Fri Jan 05, 2018 9:18 am
by googlehelp
The problem shared here in this forum is one of the most common problems with the instruments.
I am also looking for the same solution but I am not getting the correct solution for the same.
If anyone is available with the solution, please share it with us.

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