Hi Kristalin
You might be losing some of the volatiles during sample preparation, especially during the weighing of the original sample. Are you doing everything, including the weghing, in closed containers ?
Depending on the paint, the solvent could be anything from C6 to C16 aliphatic hydrocarbons, with some toluene, xylenes and ethyl benzene, and some volatile esters or alcohols etc. All these are much more volatile than the C32 that you are using as an internal standard, and so you probably have discrimination in the GC inlet, but that can only be a guess because you have not given the GC conditions.
If your samples contain C32 the internal standard peak will be enhanced and your results will be biased low.
What result do you get if you use external standards ?
Peter