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Unable to view data on Agilent HPLCs
Posted: Wed Oct 11, 2017 8:30 am
by Jagan90
We are unable to view any data that has been previously collected on Agilent HPLC instruments
Re: Unable to view data on Agilent HPLCs
Posted: Wed Oct 11, 2017 8:40 am
by dblux_
We are unable to view any data that has been previously collected on Agilent HPLC instruments
Now we are informed about your inability
No relevant details included. Is it a puzzle for us
Re: Unable to view data on Agilent HPLCs
Posted: Wed Oct 11, 2017 9:30 am
by Jagan90
Sorry About that. Here you go with the details in clear.
We could see the data in the AIC server but could see the data missing when loaded from control panel.
The sequence has run successfully on the instrument but the data is not visible from the Chemstation software.
Re: Unable to view data on Agilent HPLCs
Posted: Wed Oct 11, 2017 10:18 am
by tkubowicz
Hello
If you have Open Lab configured with server it is probably configuration issue.
Try to run sequence as standalone (just LC-PC) and see if it works. If it works you have to take a look at network/server settings.
Regards
Tomasz Kubowicz
Re: Unable to view data on Agilent HPLCs
Posted: Wed Oct 11, 2017 11:46 am
by dblux_
Can you open data files from ChemStation when you copy them to the local disk ?
Re: Unable to view data on Agilent HPLCs
Posted: Wed Oct 11, 2017 2:43 pm
by Consumer Products Guy
We are unable to view any data that has been previously collected on Agilent HPLC instruments
Sorry. It's MY fault - ask my old pointy-haired boss. Even though I never had even learned how to type, any computer/software issues were due to my use.