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Empower sign off reports

Posted: Wed Oct 04, 2017 9:43 am
by ydna1977
hi ,

Having problems seeing signed off reports in Empower 3
Only see 'sign off reports with ID (left hand side of screen) and only see Sign off ID .

No report is shown to right of Sign off ID'S

Any thoughts?

Re: Empower sign off reports

Posted: Wed Oct 04, 2017 3:42 pm
by EmpowersBane
Hi,

is the "Allow this method to be used in sign offs" activated in the report properties?

If so, maybe have a look at the properties of the column you are missing in the table to see if anything sticks out, is there anything in the "order by" or data filter fields that may be stopping this data being displayed?

Good luck!

Re: Empower sign off reports

Posted: Fri Oct 06, 2017 10:57 am
by ydna1977
Hi ,

Yeah ' allow method for sign off' is ticked

Sometimes you can see the reports , other times you cannot so must be an inhouse/ server issues or something

anybody know a fix /problem

Re: Empower sign off reports

Posted: Fri Nov 10, 2017 8:00 am
by ydna1977
Still no takers on this

As discussed cannot see sign of reports and only get a 4 digit number left hand side of screen where drop down of reports should be

Any thoughts?

Re: Empower sign off reports

Posted: Mon Nov 13, 2017 5:22 pm
by DR
in white space, right click, select "show all columns"

Re: Empower sign off reports

Posted: Tue Nov 14, 2017 12:42 pm
by ydna1977
Hi ,

Thanks but think the problem is internal with our servers and PDF