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Waters 2487 Detector Issue

Posted: Fri Sep 01, 2017 10:05 am
by Barbara
Hi,

I have been having trouble with the detector in a Waters HPLC. Basically, the 3V battery went dead, so I replaced it, and the nodes under configuration are giving me two addresses for the detector (one @14 - correct, and one @ 4 -incorrect, that I cant remove!).
This results in an instrument failure, and I cant see a signal as a result.

Any ideas to resolve this would be appreciated!

Barbara

Re: Waters 2487 Detector Issue

Posted: Fri Sep 01, 2017 10:23 am
by tkubowicz
Hello

2487 Detector is configured with address @4 by default. To change the default, you need to access the Configuration screens (from detector keypad).

Then you need to reboot 2487 and PC/Node

Regards

Tomasz Kubowicz

Re: Waters 2487 Detector Issue

Posted: Fri Sep 01, 2017 10:53 am
by Barbara
Thank you very much!
That resolved the issue.

Barbara