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Vaian 410 autosampler software problem.. Please help

Posted: Wed Oct 25, 2006 3:30 pm
by excalibur30
Hi, I have a problem with the Varian HPLC We have Varian
LC system with Prostar 210 pumps, 320 UV Detector and 410 Auto sampler.
System was working properly but recently autosampler has got an error and
stopped. It was just a wrong placed vial error. I corrected the vial and
autosample looks like ok. But, I couldn't add the module 410 (with the
addres of 25) to the system control-configuration panel. I added a 410
module with the address 1 but it didnt work because it need to module 410
with the addres of 25. How can I add ? Seperately there is no any auto
sampler icon in the available modules section at the bottom of the screen.

If you help I would be grateful.

Thank you

Varian 410 AS

Posted: Thu Oct 26, 2006 1:48 pm
by Chris0000
HI

You are working with Star software ?

I would recommend to restart the system and all components (software too), If the Autsampler is switched on, it will perform a self-test. If it passes that test, you have to press the "serial" button, else the software won´t find the AS.


Best regards
Chris

Posted: Thu Oct 26, 2006 3:25 pm
by excalibur30
Chriss, thank you for your help. I tried and it works. Thank you.