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- Posts: 111
- Joined: Thu Nov 03, 2005 4:47 pm
The installation manual refers to "ensure that all pre-installation tasks are done" prior to installing Turbomass. But we don't have a list of those pre-installation tasks. Since this is not really essential work I am not really keen on a service call/visit from PE, so thought I'd try here first!
We've tried just installing the software anyway and playing with XP's settings, but we keep getting the following error before Turbomass even starts:
"Runtime error! Program: C:/Turbomass/epcassystem/turbomassUI.exe. Abnormal program termination"
and
"External application not started correctly"
Is anybody out there using this software and/or system and can help with these pre-installation tasks?