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Agilent 5973N Incorrect Serial Number

http://www.chromforum.org/viewtopic.php?t=44871

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Agilent 5973N Incorrect Serial Number

Posted: Thu Jun 01, 2017 11:37 am
by davebone
I have a 5973N that the serial number in the system does not match the serial number printed on the instrument. Can anyone advise how to change this? Thanks!

Re: Agilent 5973N Incorrect Serial Number

Posted: Thu Jun 01, 2017 4:17 pm
by JBetz
I can only advise to call Agilent and make them aware of the discrepancy. Where did you acquire the system? Maybe something fishy occurred with the seller?

Re: Agilent 5973N Incorrect Serial Number

Posted: Thu Jun 01, 2017 6:40 pm
by davebone
It is nothing fishy, Chemstation was refusing to move forward until I changed the serial number and I mistyped one number. I was hoping someone on here knew how to modify the serial number, similar to how you can on a 6890. I need it to be correct for my own reporting reasons.
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