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Lost CAN Partner

Discussions about chromatography data systems, LIMS, controllers, computer issues and related topics.

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Lost CAN Partner

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Jagan90
My run stopped with a message ‘Lost CAN partner’ on a HPLC instrumnet.

CAn someone help me what the issue is due to and any fix for this issue to be resolved

Re: Lost CAN Partner

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tom jupille
Site Admin
It would be a *lot* easier if you identified the software and instrument involved.
-- Tom Jupille
LC Resources / Separation Science Associates
tjupille@lcresources.com
+ 1 (925) 297-5374

Re: Lost CAN Partner

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antonk
As far I know CAN is used only in Agilent instruments.

Take a vacuum cleaner - in powered-off instrument disconnect every CAN cable and clean away dust from sockets.

If it would not help - problem is in one of modules - try to reconfigure system and bisect - which of the module caused problem. Maybe error log exists in CS jungles (only trained technicians know where) - there have to be exact module name which did not respond.
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