Page 1 of 1
Lost CAN Partner
Posted: Mon Mar 27, 2017 3:13 pm
by Jagan90
My run stopped with a message ‘Lost CAN partner’ on a HPLC instrumnet.
CAn someone help me what the issue is due to and any fix for this issue to be resolved
Re: Lost CAN Partner
Posted: Tue Mar 28, 2017 2:34 pm
by tom jupille
It would be a *lot* easier if you identified the software and instrument involved.
Re: Lost CAN Partner
Posted: Thu Mar 30, 2017 6:18 am
by antonk
As far I know CAN is used only in Agilent instruments.
Take a vacuum cleaner - in powered-off instrument disconnect every CAN cable and clean away dust from sockets.
If it would not help - problem is in one of modules - try to reconfigure system and bisect - which of the module caused problem. Maybe error log exists in CS jungles (only trained technicians know where) - there have to be exact module name which did not respond.