HPLC troubleshooting: Error code from Waters Alliance (2695)
Posted: Tue Sep 06, 2016 8:07 pm
One of our Alliance units has been showing higher than usual system pressures lately and today displayed the following error message, "Alert: Plunger homing over pressure (0)", during a boot up when I went to test it.
Removing the in-line filter and replacing it with a piece of tubing gave the same error message but we managed to get it to boot by opening the Purge valve on the low pressure side. I checked the in-line filter and it is clean.
Pumping 100% acetonitrile through the pump, with no column attached gave a very high back pressure of over 800 psi. Normally this is around 80 psi.
Has anyone know what might be happening here and what your recommendations would be for servicing?
Thanks very much then.
Removing the in-line filter and replacing it with a piece of tubing gave the same error message but we managed to get it to boot by opening the Purge valve on the low pressure side. I checked the in-line filter and it is clean.
Pumping 100% acetonitrile through the pump, with no column attached gave a very high back pressure of over 800 psi. Normally this is around 80 psi.
Has anyone know what might be happening here and what your recommendations would be for servicing?
Thanks very much then.