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[Solved] Can't reset Waters 2998 PDA detector
Posted: Thu Jan 14, 2016 9:47 am
by artsjeroen
For some reason I can't reset my PDA detector via the Waters Empower Console. A lot of options have been grayed out. Normally they are not grayed out. So does anyone know why I can't use these options?
See images.
Thanks in advance!
Re: Can't reset Waters 2998 PDA detector
Posted: Thu Jan 14, 2016 10:05 am
by bunnahabhain
Did you try to turn off and on the detector? Helps with most computers...
Re: Can't reset Waters 2998 PDA detector
Posted: Thu Jan 14, 2016 10:49 am
by artsjeroen
That was the first thing I did.. I've done a reset of the client-PC too.
Re: Can't reset Waters 2998 PDA detector
Posted: Thu Jan 14, 2016 1:38 pm
by artsjeroen
Resetting the client worked. I've contacted Waters, according to them it was a known bug.