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Review Window Minimizes in Empower 3 through Citrix
Posted: Thu Dec 03, 2015 5:01 pm
by Prasad Devulapalli
Empower Review Windows are minimizing automatically when I reviewing the data from project through the citrix on Empower 3 .
Please provide the fix if anyone knows & workaround is to right click on opened windows Task bar and click restore button.
Re: Review Window Minimizes in Empower 3 through Citrix
Posted: Fri Dec 04, 2015 8:25 am
by scottythree
I seem to remember this as an issue when we had our original Empower 3 setup. We applied a patch/upgrade from Waters that addressed this and other issues. We are now using Empower 3 build 3471 with Service Release 1, Feature Release 1 and Feature Release 2. You may want to contact Waters for specifics.
Re: Review Window Minimizes in Empower 3 through Citrix
Posted: Fri Dec 04, 2015 5:20 pm
by HippyLabRat
Yeah, its been patched to fix. I can back this up with my own experience. I was using the final release candidate of Empower3 right before it was released. The first service pack (or whatever they call it) fixes this problem, I'm pretty sure.