Waters Acquity Injection issue (over injection)
Posted: Mon Apr 06, 2015 1:47 pm
Hi there -
We're running an assay with no bells and whistles on an Acquity UPLC. We noticed an injection error where it was clear the instrument injected ~1.5x the amount specified (see picture below). After an examination, we replaced the seal in the injector and it seemed like the problem was fixed. After about 500 more injections, the same injection error occurred (~1.5x higher than it should have been). We spoke to a Waters rep. who suggested changing the needle height from the default value to 3 or 4mm. After that fix, the instrument behaved for ~1000 injections until the same injection error occurred again.
70% MPA: 4.3mM Octanesulfonic Acid + 0.17% TFA in water
30% MPB: 100% Methanol
Column: Waters BEH C18 1.7um, 2.1x50mm
We have an odd needle wash due to the solubility of our sample: 0.2%TFA in Water.
Has anyone seen this? Or, can anyone shed light on what we might do next to solve this problem?

We're running an assay with no bells and whistles on an Acquity UPLC. We noticed an injection error where it was clear the instrument injected ~1.5x the amount specified (see picture below). After an examination, we replaced the seal in the injector and it seemed like the problem was fixed. After about 500 more injections, the same injection error occurred (~1.5x higher than it should have been). We spoke to a Waters rep. who suggested changing the needle height from the default value to 3 or 4mm. After that fix, the instrument behaved for ~1000 injections until the same injection error occurred again.
70% MPA: 4.3mM Octanesulfonic Acid + 0.17% TFA in water
30% MPB: 100% Methanol
Column: Waters BEH C18 1.7um, 2.1x50mm
We have an odd needle wash due to the solubility of our sample: 0.2%TFA in Water.
Has anyone seen this? Or, can anyone shed light on what we might do next to solve this problem?
