gerstal mps/maestro config and chem station software

[lsummer]

Has anyone using the Gerstel Mps/Maestro configuration with chem station software had any issues with the chem station giving an error message and causing the opened chem station screen to look scattered?

[BMU_VMW]

chemstation and maestro are causing all sorts of trouble. You'd better get used to it

[lsummer]

...but have you seen this problem that I'm having or know how to fix it??? gerstel says it's a computer problem so we loaded all the programming on a newer computer and it worked fine for a while and them crashed again, we also have updated the chem station and gerstel software. My IT guy has no idea where the problem stems from and neither does gerstel

[mickey00]

maybe I can assist:
* what are the version code (of ChemStation & maestro)
* what ChemStation: GC (g2070) or GCMS (G1701)
* what is the OS (also which SP)?
* what is crashing:
** can you see any error message?
** something not responding?
* you can also "un-integrate" the Maestro => is then the Startup process fine?