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MSD E.02.02 glitch

http://www.chromforum.org/viewtopic.php?t=24418

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MSD E.02.02 glitch

Posted: Tue Mar 11, 2014 3:02 pm
by revathiest
My sample log table wont retain sample weight, internal standard weight or density information when I prepare a sequence. I can run the sample and put the information in after the fact to obtain my report.

I've been unable to identify any settings that might cause this. It is a new installation of MSD on a new installation of Windows 7 Pro.

If there's any other information that I could add to help clear up this issue, I'll gladly post it.

I'd love to know if anyone else has seen this?

Re: MSD E.02.02 glitch

Posted: Mon Apr 14, 2014 10:35 pm
by pacerlaser
I haven't encountered this but you could try installing Service Pack 2 for that software revision. It can be found on the Agilent website. Hope that helps!

Re: MSD E.02.02 glitch

Posted: Mon Apr 14, 2014 10:37 pm
by revathiest
I'll give that a try. Thanks. :)
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