Hi,
The manufacturer should provide information about that.
Generally I would say if a column is used for a while &/or does not perform as well as it did initially I would use something like the following procedure:
> flush with water:organic 5/95 v/v (for very hydrophilic compounds)
> gradient up to water:organic 50/50 v/v (organic can be higher since no buffer is used)
> flush with water:organic 50/50 v/v (for hydrophobic compounds).
> repeat if necessary.
In addition: If your column is blocked it has most likely happened at the column head.
If there is no rescue for this column try the same procedure with the column turned the other way round.
I am not sure whether you can open the column at the head and replace the first part of the packing (and the void volume

.
You have not said anything about the performance yet of your Kromasil?