-
- Posts: 2
- Joined: Fri Oct 18, 2013 7:26 pm
I need your help in diagnosing and potentially fixing a problem with the autosampler I'm currently using with my Agilent 1100. I powered on the Agilent and noticed that the autosampler was suddenly not initializing with the ChemStation software, like normal. The thing is, it was functioning perfectly only one day previous, so this just happened out of nowhere. To me, it appears as if the autosampler is mis-aligned, as it attempts to go through its configuration routine, but ends up stopping and then I hear a grinding sound, like one of the gears on the mechanical arm is grinding to a halt. Naturally, the autosampler errors out and nothing happens. I get an error code (3822) in the ChemStation control panel, but haven't had any luck with determining what exactly that means.
I think the autosampler hardware is mis-aligned in that it's not really in the correct position that it should be in when it is doing its initialization, but I have no clue on how to fix it short of calling up an HPLC tech which would cost lots of $ that my company isn't willing to spend.
Any help would be appreciated. Thanks.