by
lmh » Mon Oct 14, 2013 9:13 am
100-550 is a very small mass range. If you're working on crude plant extracts (I believe you said you were?) then you will undoubtedly have loads of things outside this range.
Some things simply don't ionise. In some electrospray instruments, quinones are disastrous. In almost any LC ionisation, things without useful functional groups are very hard. Some things ionise, but not terribly well (sugars in electrospray, for example), so they can be present in quite high concentrations but still give you no signal.
If you can't get it to ionise, rather than spending a very great deal of time and effort trying, and ultimately perhaps getting a mass, but still no idea whether you've got the mass of the thing that absorbs(!) or what compound the mass corresponds to, there's a case for fraction-collection and sending it to someone who can do a more general technique such as NMR.
Beware of believing that an unknown peak is related to your compounds of interest without additional evidence: UV is only valuable if the wavelength maxima show a little specificity to the family of chemicals that interest you. Retention time is of very little value (everything has to elute somewhere, and unfortunately there will be many compounds with similar hydrophobicity but wildly different nature). It's best to keep a very open mind about the identity of a peak, unless you have strong evidence that it must be similar to something you know.
Seriously, consider fraction-collection and an alternative technique, at least to tell you you're looking at an organic compound and not something totally weird.