Agilent GCMS cannot start a run
Posted: Wed Jul 17, 2013 5:44 pm
The Agilent GC/MSD (7890A, 5975C) pumps down and tunes just fine. When I try to start a run with a manual injection, I get either "GC run aborted" error or "1101,"({SA00} :RUN:RDY ON;): Mass spec fault during acquisition: 16384" error. I've tried reinstalling the software, updated the firmware with no success. Any suggestions?