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TotalChrom - Installation

Posted: Thu Jul 04, 2013 7:56 pm
by Cyprian
Hello,

I'm attempting to install TotalChrom Work Station and when I open the software the following error appears.

"Unable to read system configuration. Check TotalChrom Process Account."

Has anyone encountered this before?

Best,

Cyprian

Re: TotalChrom - Installation

Posted: Fri Jul 05, 2013 11:22 am
by Peter_D
On my Totalchrom installation the system has to have a user profile called tcprocess, even though you log in and use the software under your own profile.

There's a similar thread here

viewtopic.php?f=4&t=20578

Pete

Re: TotalChrom - Installation

Posted: Mon Jul 15, 2013 2:12 pm
by Cyprian
Thanks Pete. Will attempt a clean installation with the requisite accounts.

Re: TotalChrom - Installation

Posted: Tue Jul 16, 2013 2:10 pm
by Peter_D
No problem Cyprian.

Chapter 2 on this link describes installation

http://www.perkinelmer.co.uk/CMSResourc ... anager.pdf

I was surprised there isn't anything more up to date, but it should work OK.

Pete