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Black screen instead of GC traces on Chemstation

Discussions about chromatography data systems, LIMS, controllers, computer issues and related topics.

3 posts Page 1 of 1
I'm having an odd problem on MSD chemstation v E02.01.1177.

When I open a file instead of seeing an image of the GC traces, I just see a black screen (see https://docs.google.com/file/d/0B47o7Tw ... sp=sharing)

The data is still all there and accessible, as when I export the file to excel it reports peak areas and residence times as expected, but it is frustrating not to be able to quickly check what products are produced.

I suspect that the problem may have something to do with user account permissions, there are two administrator accounts on the computer, one shows the traces with no problem, but the other shows the black screen.

Has anybody encountered a similar problem and knows how to fix it?
Have you checked to see what the colors are set to? If someone set your display to black on black...
If you don't know where that setting is, Chemstation tool bar - options - windows- edit colors or the 4 color square in the windows area of the toolbar.
Thank you!

That was the problem, no idea how that happened or why someone would do that, but that was the problem. I didn't even know you could change the colours.
3 posts Page 1 of 1

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