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450-GC newbie question.

Posted: Thu Feb 14, 2013 5:22 pm
by art_gcms
Hi, we have a Varian 450-GC system that has proved a bit finnicky. The current issue we have is that it rejects activation of methods.

No other errors are present but on loading a method it reports this error: 'Activated method rejected by 450-GC; rejection code: 0XFFFFFFFF'

Am I missing something obvious?

Re: 450-GC newbie question.

Posted: Sat Feb 16, 2013 12:06 am
by maninderkarir
what version software are you running?

Re: 450-GC newbie question.

Posted: Mon Feb 18, 2013 4:01 pm
by art_gcms
The GC is running software version 4.05. Workstation is version 6.9.2.