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ChemStation A.10.02 Missing Baseline

Posted: Tue Oct 30, 2012 8:28 pm
by akthmps
I would post an image but don't have a website to upload it to... I am seeing an unusual observation across several different LC systems here running A.10.02 ChemStation. When the data is running, on about half the computers, it appears the baseline is missing in places, and sometimes only about half of a peak is played real time. When you hit adjust, it all comes back normally. The exact same thing happens in data analysis, it appears that a baseline or beginning/end of a peak is missing. Then when you zoom it, it's really there.

I'm not sure why we see this phenomenon on about half the computers running A.10.02 but not on the other half. It doesn't appear to be related to faulty LCDs. Does anyone know of a setting I should check that would fix this discrepancy? Thanks for any suggestions!

Re: ChemStation A.10.02 Missing Baseline

Posted: Wed Oct 31, 2012 8:16 am
by dblux_
I would start with comparing Windows settings:
Control panel>System>>Advanced>Performance Settings

Are advanced settings on both types of computers (behaving properly and behaving faulty) set for best performance ?

How about paging file ?

Maybe graphic card settings are different ?