We recently had a brand new valve where the rotor was incorrectly marked so that the rotor was in fact operating backwards. This meant that instead of filling the sample loop when the valve was in the OFF position, you were actually filling the groove that connects the ports together, which is probably just a few microliters. You can easilly test if this is the case. Turn the valve ON before you start the run and fill the loop. In the run table, turn the valve OFF at the beginning of the run. This assumes that you have the valve configured as a switching valve and not as a gas sampling valve. If you now get peaks, then this is your problem.
Was this 6890 supplied with the valve installed at the factory or has this valve been added by yourself ?
Gasman
The valve was installed by an Agilent certified engineer less than two weeks ago on an existing 6890 we had, and I've yet to see any gas peaks.
Interestingly, I followed the actuator adjustment guide provided to me by Agilent, and now the system will build/hold pressure only while OFF! This means that the system holds pressure just fine during the sample loop loading phase, but depressurizes and total flow drops to zero when the valve actuates and is in the "ON" position for column loading.
All this tells me that the valve was a) faulty from the start or b) incorrectly installed... I can't imagine it's normal for a 2 week old valve to come out of adjustment after 2 weeks of very light use! Any other thoughts?
Since the valve was installed by an Agilent certified engineer, I found out that the installation is under warranty, so another engineer will be stopping by this week to take a look.
Thanks to everyone for your replies so far!