Shimadzu Prominence LC solution error message

[qfiviera]

While reprossesing in postrun, when I open a data file or doing any integration an error message appears:

[0102] Invalid argument - debug

What´s this and how can I fix it? Because i´d looked at the manual and doesn´t say anything.

[he970093]

While reprossesing in postrun, when I open a data file or doing any integration an error message appears:

[0102] Invalid argument - debug

What´s this and how can I fix it? Because i´d looked at the manual and doesn´t say anything.

it seems you have problem with windows.

[qfiviera]

it seems you have problem with windows.[/quote]

I don´t think so because I have reprocessed other chromatograms recent and didn´t happened. It does it randomly.

[bbertram2001]

Hello,

are you loading the files from network?
Maybe the connection is slow and the LCsol SW has problems to open the files.
In that case please try to work locally for some time.
Other reason could be, that your PC ressources are too low.
LCsol SW is normaly very stable.

Regards,

B.Bertram
Shimadzu Germany

[qfiviera]

well, the computer is in network but only for the printer. The files are used locally. Perhaps it is the PC, but we have the same since we bought it in 2009 and never had that problem.

[bbertram2001]

Hello,

random problems are very hard to solve.
However there must be a reason, that it worked for 2 years and suddenly you get the errors.
Was the PC updated somehow or do you now reprocess data from another instrument?
Please try to watch the PC ressources when you do reprocessing.
What about a new virus scanner?

In general, an only 2 year old PC should not show these problems.
Maybe reinstalling LCsolution helps.

Regards,
B.Bertram

[qfiviera]

Thank you all. We have installed a new anti virus. Perhaps is that.