No trace (chromatogram) can be seen on the monitor
Posted: Mon Nov 28, 2011 7:45 am
Hello everyone,
I work with a Shimadzu LC-10ATVP system which has a PDA detector: SPD-M10AVP. The software I am using is Class VP 6.14 SP2.
Recently I had some problems with the computer so I had to have the computer repaired. After fixing, the IT department has installed everything from the scratch. The system is working properly BUT I cannot see any trace (chromatogram) :-(
Are you able to give me a clue how I can fix this problem? I have done everything I knew but nothing has worked so far.
Thank you in advance.
I work with a Shimadzu LC-10ATVP system which has a PDA detector: SPD-M10AVP. The software I am using is Class VP 6.14 SP2.
Recently I had some problems with the computer so I had to have the computer repaired. After fixing, the IT department has installed everything from the scratch. The system is working properly BUT I cannot see any trace (chromatogram) :-(
Are you able to give me a clue how I can fix this problem? I have done everything I knew but nothing has worked so far.
Thank you in advance.