Varian CP4900 Ez Chrom with "communication error -1."
Posted: Sun Oct 09, 2011 7:53 am
Need help.\
I am a user of varian CP4900. workstation Ez Chrom
currently i have a trouble with the
Communication error between GC and laptop. Red indicator is appearing at error indicator with sound.
Checking check list done:
1. Helium connection, everything is ok, already double-check.
2. LAN cable is ok. ( is this LAN cable for GC should be the same as regular LAN cable available in market )
3. USB toggle is functioned and connected. ( is there any possible that this happen because of the USB port not recognized the dongle
4. Powering the GC and laptop followed as per method. ( as advice how we need to power up the GC and laptop sequence? are we need to switch on the GC first then laptop or the other way around )
this ERROR flash appear also even we switch on the GC alone without laptop. is there any connected issue on this?
Please advice your recommendation to fix this problems.....
I am a user of varian CP4900. workstation Ez Chrom
currently i have a trouble with the
Communication error between GC and laptop. Red indicator is appearing at error indicator with sound.
Checking check list done:
1. Helium connection, everything is ok, already double-check.
2. LAN cable is ok. ( is this LAN cable for GC should be the same as regular LAN cable available in market )
3. USB toggle is functioned and connected. ( is there any possible that this happen because of the USB port not recognized the dongle
4. Powering the GC and laptop followed as per method. ( as advice how we need to power up the GC and laptop sequence? are we need to switch on the GC first then laptop or the other way around )
this ERROR flash appear also even we switch on the GC alone without laptop. is there any connected issue on this?
Please advice your recommendation to fix this problems.....