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- Posts: 12
- Joined: Thu Aug 15, 2024 8:59 am
we are currently having issues (inconveniences) regarding the Hitachi Chromaster systems set-up in Empower 3.8.1 CDS.
Our Hitachi Chromaster HPLC consists of a pump, autosampler, column oven, FL-D, DAD, as well as an external CAD (connected via eSATIN).
The issue is that we can’t figure out how to set up three separate systems (1. DAD only; 2. FL only; 3. CAD only). The HPLC is connected to the LAC/E via USB cable, and even though I can turn one detector off when configuring the modules in the Hitachi Maintenance software, it doesn’t actually help to solve the problem.
Currently, we managed to set up two systems:
1. FL+DAD
2. FL+DAD+CAD (because the FL+DAD was already set up and could not be changed).
A small note: this is a GMP R&D lab, which routinely runs analyses; hence, the instrument cannot be reconfigured on a daily, weekly, or monthly basis.
Do you have any experience with Hitachi and Empower, or ideas?
Thank you a lot and best regards
Marina